Shipping policy

Shipping Policy

1. Processing Time

• All orders are shipped out within 1-4 business days (excluding weekends and holidays).
• You will receive a notification once your order has shipped.

2. Shipping Rates & Delivery Estimates

• Free shipping for all orders.
• Estimated delivery time is 3-7 business days for US standard shipping. International delivery time varies based on location.

3. Shipment Confirmation & Order Tracking

• You will receive a shipment confirmation email with a tracking number once your order has shipped.
• You can track your order using the tracking number provided.

4. Shipping Delays

• Delivery times may be affected by factors outside our control, such as weather conditions or carrier delays.
• If your shipment is significantly delayed, we will contact you with updates.

5. Shipping Damages

• If your order arrives damaged, please contact us immediately.
• We will work with you to resolve the issue and may request photos of the damage for our records.

6. Address Changes

• Please ensure your shipping address is correct at checkout.
• We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.

7. Lost or Stolen Packages

• We are not responsible for packages that are lost or stolen after delivery.
• Please contact the shipping carrier to file a claim if your package is lost or stolen.